Terms & Conditions
Terms & Conditions
The standard terms governing orders and purchases at Dinhal.
1. Acceptance of Terms
By browsing dinhal.com or ordering books from Dinhal, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all visitors, buyers, and customers of the website.
2. Products & Accuracy of Content
Dinhal specializes in Islamic learning books (such as A Combination of Qayeda and Message). We prioritize accuracy in Arabic lessons, Tajweed/Makhraj rules, Hadith narrations, and the stories of the Prophets.
- All prices are listed in Indian Rupees (₹/INR) inclusive of applicable taxes.
- We try to show book colors, covers, and printing as accurately as possible. Slight color differences may occur depending on your screen.
3. Orders, Payment & Shipping
- Payment Options: You can pay in full online or book with ₹99 and pay the rest when the book arrives. Cash on Delivery is not available.
- Order Verification: For part-payment orders, our team may contact you by phone or WhatsApp to verify the delivery address before dispatch.
- Delivery Timeline: Delivery usually takes 3 to 6 days across India. Regional holidays or courier delays may sometimes add a day or two.
4. Replacement & Cancellation Policy
- No Returns: We do not accept returns. We offer replacement only.
- Damaged or Wrong Delivery: If your copy arrives with defects, missing pages, transit damage, or is the wrong item, inform us within 5 days of delivery at support@dinhal.com or on WhatsApp with photos/video. We will send a free replacement. See our Replacement Policy.
- Cancellations: Orders can be cancelled before dispatch. Once the parcel is picked up by the courier, cancellations cannot be processed.
5. Intellectual Property
All content on this website, including book cover artwork, compiled Islamic lessons, page layouts, graphics, trademarks, logos, and descriptions, is the exclusive intellectual property of Dinhal. Any unauthorized reproduction, resale, or distribution without prior written permission is strictly prohibited.
6. Governing Law & Jurisdiction
These terms shall be governed by the laws of India. Any disputes arising out of purchases from Dinhal shall be subject to the exclusive jurisdiction of the competent courts in West Bengal, India.
7. Customer Support
Support Email: support@dinhal.com
Helpline / WhatsApp: +91 77187 36146
Support Window: Monday – Saturday (10:00 AM – 7:00 PM IST)