At Dinhal, every copy of our Islamic books (including A Combination of Qayeda and Message) is checked by hand before packing, so it reaches your doorstep in good condition.

We give a free replacement in these cases, if you tell us within 5 days of delivery:

• Transit Damage: The book arrives bent, torn, wet, or badly damaged by the courier.
• Printing / Binding Defects: Blank pages, missing lessons, upside-down printing, or loose spine binding.
• Wrong Item Received: You received a different item from what you ordered.

*You do not pay any courier or shipping fee for a verified replacement.

• Step 1 (Click a Photo): Take a clear photo or short video of the damaged book or defect.
• Step 2 (Contact Us): Send it with your Order ID or phone number on WhatsApp at +91 77187 36146 or email support@dinhal.com within 5 days of delivery.
• Step 3 (New Copy Sent): After we check it, we pack and send a brand-new copy to your doorstep with tracking.

• We do not accept returns. Refunds are not given for "change of mind", after reading, or for accidental orders once delivered.
• Damage caused after delivery (rough handling, water at home) or claims made after the 5-day window are not eligible for a free replacement.

Our solution is always a free replacement copy. Only if the book is out of stock and we cannot send a replacement:

• Full Prepaid Orders: 100% refund to your original payment method (Bank/UPI/Card) within 3–5 business days.
• Part-Payment Orders (₹99 booking): The ₹99 booking amount and any amount paid at delivery will be refunded via UPI after we verify your details.